Cancellation policies:

"Cancellation" includes full and/or partial modifications of scheduled services. For example, if you modify your original booking from two weeks to one, the week you subtract from the booking will be considered a cancellation.

​

As a courtesy, I send confirmation texts for all services and dates booked, as well as reminders, invoices and receipts for upcoming services and dates as they near. 

​

For all services:

Due to our changing business structure and limited availability, I will no longer be offering credits or refunds for cancelled visits. You will however have the option to reschedule the service at the time of cancellation.

​

As your trusted pet sitter, I take your pet’s safety and well-being very seriously—especially during inclement weather. To ensure I can reach your home and care for your pets safely, please make sure to clear driveways and walkways of snow, ice, or debris before my visits. This will help prevent accidents and allow me to provide the best care possible.

​

Please note that if I am unable to safely access your home due to unmaintained driveways or sidewalks, I will not be able to offer refunds for missed visits. I also recommend having an emergency backup plan in place for pet care in case extreme weather or unforeseen circumstances prevent me from reaching your pets.

If you have booked me to care for your pet(s) while you are away from your home overnight for any length of time, I ask that you kindly communicate your safe return to me once you are home again. This is to ensure that your pet(s) are not left unattended inadvertently due to a travel delay or other emergency situation. If I have received no communication of your safe return, I will schedule and charge for an additional visit to check in on and care for your pet(s). 

​

Thank you for your understanding and continued support of my small business.

​

Once you have read the Cancellation Policies above, please proceed to the Policy Signature page.

​

.